FAQs
Answers to your most frequently asked questions.
- How much does it cost to have my logo engraved?
- What colors are available for pistol grips and bail handles and how much do they cost?
- How are the electronics configured for 12 versus 24 volt remote controlled monitors?
- How does the safety mechanism in the Blitzfire portable monitor differ from that of the Crossfire portable monitor?
- Will our TFT automatic nozzles work with the foam eductors my department uses?
Repairs
How-to guides to repair or upgrade your firefighting equipment.
- How does a TFT product get sent in for repair and how long does it take to get it back?
- What repair kit do I need for my ball intake valve?
- Can a fire department send in a TFT nozzle for repair directly, or does it have to be sent in by an authorized dealer?
- How do I repair my Blitzfire trip mechanism?
- How do I repair my Blitzfire elevation clutch?
Electronics
Information about electronics repairs, programming, and related service procedures.
- How do I install the SmartPlex App for Flex™ monitor programming?
- How do I program stow and deploy positions on a Flex monitor using the controller?
- How do I program soft stops on a Flex monitor using the SmartPlex app?
- How do I set terminating resistors and program CAN offset on Flex™ from the SmartPlex app?
- How do I program oscillate mode on a Flex monitor using the SmartPlex app?
Maintenance
Maintenance and service tips for your firefighting equipment.
- How do I service my Oasis 4-way hydrant valve?
- How do I maintain my CrewProtect and StationProtect air filtration units?
- How do I change the filters in my StationProtect air filtration unit?
- How do I upgrade my Handline™ brand nozzle?
- How do I change the filter and maintain my CrewProtect air filtration unit?