How do I service a Flex monitor using the SmartPlex app?
Use the TFT SmartPlex App to quickly diagnose and service your Flex Monitor. This guide walks you through how to access real-time motor data, monitor status, and identify potential issues using built-in service tools within the app.
The TFT SmartPlex App provides built-in tools to help you service and diagnose issues with your Flex Monitor. By using the Service Monitor function within the app, you can view real-time performance data and check motor status, all from your connected device.
Step-by-Step Instructions
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Open the Monitor Hub
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Ensure the monitor is connected.
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Select Service Monitor from the Monitor Hub interface.
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Review Motor Percentage
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Displays the position of the horizontal, vertical, and nozzle motors.
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50% represents halfway travel.
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As you move the controller, these percentages update live.
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Check General Information
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Shows:
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Total oscillation cycles completed.
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Monitor status (e.g., parked, oscillating, or parking).
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Useful for relaying system data to truck or installation teams.
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Analyze Motor Status
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Each motor has a dropdown with detailed diagnostics.
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View:
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Operational data
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Any faults or programming stop issues
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Faults will be flagged here for easier troubleshooting.
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